SHIPPING POLICY
1. Order Processing and Shipping Your order will be processed and shipped within 2 days from the time you receive your order confirmation on business days (excluding public holidays). Shipping times vary based on location:
-
North America (USA, Canada & Mexico):
- Standard: 3-5 business days
- Express: 1-2 business days
-
UK & Europe:
- Standard: 5-7 business days
- Express: 2-3 business days
-
Asia, Australia & New Zealand:
- Standard: 7-11 business days
- Express: 3-4 business days
Please note that shipping times are guidelines only, and deliveries may be delayed due to adverse weather conditions and customs delays.
2. Customs Policy Customers are responsible for customs charges for all international orders. If the recipient refuses delivery of their order due to customs charges, the package will be considered abandoned by the shipping carrier, and therefore, not eligible for a refund.
3. Incorrect Shipping Address Please ensure your shipping address is correct before placing orders.
If a package is returned due to an incorrect or incomplete shipping address provided by you, you will be responsible for the return shipping cost and redelivery cost.
The purchaser is responsible for signing for their package upon delivery. If a package is not signed for and is returned,